We do not allow returns for the following:
- Products purchased during a promotional sale period
- Underwear, lingerie or swimwear
- Products received in a condition other than their original condition
- Products without their tags attached
- Products that appear worn or smell of perfume, deodorant or tan
- Products that are marked or damaged in any way
Our returns department has the right to refuse a return if a returned item does not meet the above conditions. In this instance, the item will be returned to the address on the original order.
Please note, you will need to cover the cost of your return back to us. We recommend using a tracked method of postage to ensure it reaches us safely as we are not responsible for lost, stolen or undelivered parcels.